Identify if you have an Andersen® Window
Andersen windows are identified by the Andersen logo on the glass. All sash will have the logo. The logo will be in one of the corners of the glass. It is etched on the glass and cannot be washed off. It is very light and you almost have to be looking for it to see it. The logo is a triangle with the letters "AW" in the center of the triangle. This logo means that your window is an Andersen. If you don't have the logo on the glass, you don't have an Andersen window.


CIG-1 1-87
GCC CBA
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Note: there will be other letters and numbers on the outside of the triangle. These other letters and numbers contain information about who manufactured the glass and the date of manufacture. |
Determine the age of the Andersen® Product
Figure 1 - 1970 to 1975
Andersen first used Cardinal glass in the third quarter of 1970. The glass date, located directly under the AW logo (figure 1) consisted of the letter "C", followed by a number indicating the quarter and two numbers indicating the year. For example, C173 indicates Cardinal glass manufactured the first quarter of 1973.
Figure 2 - 1975 to 1984
In 1975 Cardinal began to identify the month of manufacture in the logo (figure 2). For example, C175 indicated Cardinal glass manufactured in January 1975. The numerical month/year designation continued until July 1984 when Cardinal returned to a quarter/year designation. In January 1975 Cardinal began to use plant designations of "M" or "G" after the glass date. In 1981 they added an additional plant designation of "S". In 1979 Cardinal added the IGCC code under the AW logo.
Figure 3 - 1984 to 1987
In 1984 Cardinal stopped using the letter codes to designate plant manufacturing locations, and switched to a number code after the C or CIG (for Cardinal IG).
Figure 4 - 1987 to Present
In the 2nd quarter of 1987, the glass date changed back to year and quarter (figure 6), and the date and IGCC code were relocated over the logo. The number after CIG indicates manufacturing plant location.
Determine the Andersen® Model Number
Measuring Your Sash

Measure the visible glass of the sash.
Note: Be sure to write down which size is the width and which size is the height.
Measuring Your Screen

Measure the outside to outside of the screen including the small aluminum frame around the screen cloth.
Note: be sure to write down which size is the width and which size is the height.
Tutorials
This section contains video tutorials and step by step procedures.
1. Replacing a sash balance
Coming Soon!
2. Installing a conversion kit (Narroline Double Hung)
Coming Soon!
3. Replacing a sash
Coming Soon!
4. Replacing your operators
Coming Soon!
5. Installing patio door screen roller
Coming Soon!
6. Replacing patio door rollers
Coming Soon!
7. Rescreening your screen roller
Coming Soon!