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What to do if your Product was Damaged in Shipping

Occasionally a product will get damaged in shipping. If this has happened to your order complete this form or please contact WindowParts.com at 800-368-9556. We will assist you by filing the claim with the shipper who shipped your order. To expedite the process, please keep the item in its original packaging.

Note: When submitting a ticket please ensure that help@windowparts.com is on your approved email list or check your spam/junk folders as replies may end up there.