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WindowParts.com only accepts orders from and ships within the USA and Canada.
Orders only ship on Busness days which are Monday - Friday; exluding Holidays.
Shipping to Alaska, Hawaii and Canada have additional charges.

Stock and Special Order time to ship

Stock Item ship within 1 Business Day of purchase date unless the item is out of stock on backorder. These items will ship with USPS or FedEx. Stock items currently out of stock or backorder will be shipped from the manufacturer when available or when new stock arrives.

Special Order items usually ship within time frame listed on each specific item page and CANNOT be Shipped to PO Boxes. These items are not stocked by us and often made per order, we cannot control the manufacturing or shipping time for these items.

Shipping Cost and Time - Contiguous 48 States

Orders over $75 ship for free when Free Shipping is selected at checkout.

$6.99 Standard and Free Shipping may go out with USPS, FedEx or UPS at our discretion. These shipping methods can take up to 3-7 Business Days in transit once shipped.
$11.99 FedEx Ground can take up to 3-5 Business days in transit once shipped.
$19.99 FedEx 2 Day takes 2 business days in transit once shipped.
$39.99 FedEx Overnight takes 1 business day in transit once shipped.

FedEx Disclaimer: Saturday Deliveries cannot be gaurenteed as these services are not available in all areas.

Special order items are shipped by the manufacturer, these items cannot be expedited due to lead times from manufacturer.
Special Order items ship with UPS, UPS Mail Innovations and various Freight Carriers depending on size of order.

Shipping Cost and Time - Alaska, Hawaii and International

Orders over $75 ship for free when Free Shipping is selected at checkout.

$12.99 Standard or Free Shipping to Alaska and Hawaii may go out with USPS, FedEx or UPS at our discretion. These shipping methods can take up to 3-7 Business Days in transit.
Alaska and Hawaii Expeditied Shipping refer to FedEx 2 Day and FedEx Overnight Above.

International shipping to Canada is done with USPS Priority International for $34.99, Free Shipping over $75.
Shipping times to Canada cannot be guaranteed due to customs.

Disclaimer for Unavailable Services

Occasionally, orders can not ship by the shipping method selected at the time the order was placed. If this situation occurs you will be contacted & provided with a new shipping rate for the alternate shipping method. With your approval the order will ship by the alternate shipping method. You will then be credited or debited, whichever applies, the difference in the shipping charge. Once an item has shipped we have no control of shipping time.

Lost, Damaged or Non-Delivered Products

For lost, damaged or non-delivered products; We will open shipping claims when needed and have replacement products shipped out.
For Damaged Goods please Visit here: Damaged Goods Form
For Lost or Non-Delivered shipments please contact us here: Contact Us